Upya Notes from the Last Mile: Are we right for your Business?
Upya is a software-as-a-service (SaaS) platform for last-mile distributors across Africa and Asia (emerging markets). It allows them to sell, distribute and monitor almost any product bought by end-users; from solar home systems and lanterns to water filters and health-related bundles or productive use manufactured goods.
Using both mobile money with pay-as-you-go technology and thorough cash collections, Upya’s platform enables businesses to manage revenue and customer relationships. The platform is designed to unearth key data concerning consumer habits and payment patterns that can inform pricing models and distribution models. Comprising of a web portal and a mobile app the software provides a complete solution for the monitoring of deployed assets, easy client signups, on-the-spot contracts and survey data collection that can seamlessly be sent back to the business HQ.
All distribution companies are different, and the challenges you face on a day-to-day basis are numerous. As your business continues to evolve, our philosophy is to stay nimble and flexible. Allowing our solution and team to adapt with you, making sure we remain the right solution for your business.
Are you facing any of the following problems?
Do you find yourself spending time deciding what type and structure of PAYG deals your business should be offering to customers?
You can create and control multiple deal types for individual products. Trial them in the field and then quickly pause or revise your deals. Our contract screen simplifies your payment and reconciliation process among clients, end-users, and agents with cash or mobile money solutions to monitor your live sales. Additionally, you can modify individual deals with quick-change button options. Upya makes it easy to iterate your business model as you roll out products.
Are you able to troubleshoot quickly and effectively to solve end-user requests?
At Upya, we create a central information hub that processes all your data with clear audit trails of sales, inventory, issues raised, payments made and much more. This allows your team to swiftly understand the background around the request and solve it.
Are you struggling to control your rapidly growing team of sales agents?
We set up a transparent approval system with total control over your network of agents that gives you visibility over their sales while keeping “control” of your offering to customers. There are multiple controls on cash collection, product availability and data collection requirements. You can utilise these to make sure your agents are operating as you want them to, without making their jobs more difficult than they already are!
Do you want to know where and who your best-performing sales regions and agents are?
Our platform is designed to provide you with the data you need quickly and simply accessed through filters and search functionality. You can see where, when and what the patterns of sale are depending on how you organise your business which can be reflected on the platform.
Is keeping track of your inventory too manual?
Our inventory tracking controls the movement of your stock from one location to the next. You can update your inventory count as your products leave a manufacturing unit to a warehouse or distribution centre. Then follow their journey via a shop or agent to the customer in remote areas. Upya will help you keep track of your products, whatever their value.
Do you want the ability to accurately record data offline in remote or underserved areas?
Using the Upya mobile app, you can empower your team of agents to work remotely, off-grid. They can store and then upload full and complete datasets once they return to a region with connectivity. You can specify the photo type, exact questions, drop-down menus and other parameters to ensure that the agents can work offline successfully.
Are you using multiple digital tools and want to simplify your IT operations?
Upya is specifically designed for last-mile use, and so can often replace or complement your existing software solutions. Every client we support has moved from one IT solution to ours, so we can offer advice and support in deciding on your strategy for migrating your data and training your team on new software. The goal is always to reduce your time input and simplify operations to make work easier for your staff.
Would you like to be able to drive what is happening in the field?
Through Upya you can manage/control/monitor the work of your agents or technical teams through our task management system. Assign individuals tasks to complete by end of day, ask for proof of completion and monitor progress. Your admin team set it up through the web platform and staff on the ground will receive the assignment and update progress through the mobile app.
Next steps: We are here to help. Let’s talk.
We are a friendly bunch always open for a quick talk about your business, its challenges and opportunities. Our goal is to learn the dynamics of your operations and determine how we can best assist you.
It all starts with an informal chat to assess if we are indeed Right for Your Business.
So do not be shy, reach out!
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